Hi,
This is Jon from Anime Dakimakura, and thanks for your purchase last week.
Your [ name of item ] dakimakura pillow is completed, but the [ name of item ] anime dakimakura when I opened it for quality inspection, was a bit blurry.
As such, I have asked the production team to do it again. I want to drop you a note because this will lead to a few more days of waiting, so would you be ok if we get this fixed and then send you the parcel all together?
OR
Hi,
Sorry for the delay, infact we usually produce and ship items within a week. But we've had some temporary staff resource issues so we have some major backlog delays. We will be fixing this but this is the reason for the delay.
As for your change of address, I have forwarded this to the shipping team so they are aware and will take note. Apologies for the delay again.
OR
Hi,
Terribly sorry for the long wait. But had to follow up a few times on this one.
Just want to confirm you that your order WILL BE shipped out this coming week. It got delayed a few times because of quality control but it's finally good to go… so many apologies for the wait but rest assure it's worth the wait :)
Jon
Senior Business Development
PSSST! Have you seen our latest discounts and updates? Check it out!
- Bulk SALE, BUY 5 GET 1 FREE: http://www.animedakimakurapillow.com/products/discount
- Weekly CONTEST: http://www.animedakimakurapillow.com/collections/contest
- Custom MADE DAKIMAKURA, BEDSHEETS: http://www.animedakimakurapillow.com/products/custom-made-dakimakura
Hi Kathy,
This is Jon from Anime Dakimakura Pillow. Thanks for your order.
We just checked (see screenshot), our fulfilment team has sent it out last week, it normally takes about 7-14 days USPS first priority to arrive.
Which means either this weekend, or early this week. Please bear with us, rest assure it is well worth the wait!
Have an awesome day!
Thanks,
Jon